Frequently Asked Questions
Thanks for wanting to be a part of some of the biggest and most popular Halloween events in your city. HalloweenEvents.com puts customer service above everything else. We're sure you have plenty of questions regarding these expansive events, but you'll be pleased to know that we've answered the most common ones below. From from queries regarding admission to bottle service, everything you need to know about our great Halloween events is listed below. If that doesn't answer your question, please contact us and we'll be sure to assist you.
Do I need ID for admission?
Yes, be sure to bring a valid ID for admission to any events. You may look like you're 40, but you'll still need to provide a valid form of identification.
Do I need to have my ticket for admission?
Without a ticket for an event, you will not have admission to the event. Forgot to print them at home? Then you should probably turn right back around to do so unless you want to purchase another at the door. If there's no way you can get to print your ticket, purchase one at the door, mail us your previous ticket, and we'll be sure to refund you.
Is it better to come early?
Just like going to the movies and not wanting to miss the previews, it's always best to arrive early to dodge a big line and make sure you get the most out of your experience.
What is bottle service?
Looking to have the ultimate experience and rather the bar come to you, than you to the bar? That's where bottle service comes in. The purchase of bottle service tickets includes a guaranteed table at the venue. Depending on group size, predetermined bottles of liquor and/or champagne with accompanying drink mixers are brought to your table by a server.
What is gratuity on bottle service and how does it work?
Bottle gratuity is mandatory and is NOT included in the ticket price. The gratuity is either a flat fee per bottle or a percentage of the cost of the bottle.
What's open bar mean?
Open bar includes premium liquor, wine (red and white), beer (varied domestic and imports), drink mixers, soda and water. The cost of drinks are included in the price of your ticket for the specified time. Specific brands for open bars can vary depending on venues and sponsorship agreements. Remember, the venue decides on the liquor/beer that the open bar will host.
What's the typical amount for the bottle service gratuity?
A typical bottle gratuity ranges from $35 to $75 per bottle to your server depending on the venue. The etiquette and rules of bottle service require that you bring a credit card or cash to the event. The Bottle Hostess will ask for the card or cash prior to authorizing your bottle set up. All venues have a rule that the "gratuity" is mandatory and if the "gratuity" is not paid, the server and the establishment do not have to provide the bottles. If a customer refuses to pay the gratuity they will not be entitled to any refund and will not be served with the complimentary bottles as per the ticket details for their event. However, they are always welcome to attend the Open Bar.
Will I be able to check my coat?
Depending on the venue, there are coat checks available. Policies for coat checks vary by venue, and while some are free, others may charge to check your coat. As a precaution, we advise that you do not leave any valuables in your coat. HalloweenEvents.com is not responsible for any coat check or any claims you may have relating to a lost or damaged coat.
How will the crowds be during Halloween?
While it's one of the most popular nights of the year, you can expect a big dressed up crowd nearly everywhere in your city. There atmosphere at each venue is at its best during this holiday, but you should definitely expect some long lines, and crowded areas in venues depending on where you go.